You may return Paradox Arcade Systems LLC, Paradox Arcades, PDX-branded products purchased directly from Paradox Arcade Systems, Paradox Arcades, PDX in accordance with Paradox Arcade Systems LLC, Paradox Arcades, PDX’s Return Policy. You: (a) must contact us directly before you attempt to return the product; (b) must return the product to us in its original or equivalent packaging; and (c) are responsible for risk of loss and shipping and handling fees for returning or exchanging product. Return Product(s) are subject to a twenty-five percent (10%) restocking fee and special order Product(s), including but not limited to product(s) requiring a unique configuration, are subject to twenty percent (20%) restocking fee. Shipping and handling charges are non-refundable. If you fail to follow the return or exchange instructions and policies provided by Paradox Arcade Systems, Paradox Arcades, PDX, Paradox Arcade Systems, Paradox Arcades, PDX is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. All sales final.